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ABP applied in OWA not in Outlook. Users see Default GAL and all address lists, regardless of address book policies.

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During a company merger a standard exchange org was converted to a multi-tenant setup. Problem: Address Book Policies not applied in Outlook, users see all address lists and default GAL. However, in OWA its all as expected, users see only what is allowed by the ABP.

We followed the steps outlined in the MUlti-Tenancy and Hosting Guidance for Exchange Server 2010 SP2http://www.microsoft.com/en-us/download/details.aspx?id=28192

It's EXCH 2010 SP3.

Any idea would be appreciated.


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