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Outgoing messages delayed in smarthostconnectordelivery queue

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I have an Exchange server that uses a 3rd party SPAM appliance as a smarthost. It's been working great for a few years but suddenly I'm getting messages sitting the smarthostconnectordelivery queue with a status of Ready for approximately 5 minutes before sending. The good news is mail is moving, but always with a 5 minute rest in the queue before moving to the smarthost.

  • There are no errors on the messages
  • There are no errors on the queue
  • The Protocol log doesn't shown any attempts to connect to the smart host until it has sat in the queue for about 5 minutes.
  • The output of the queue is shown below

DeliveryType         : SmartHostConnectorDelivery
NextHopDomain        : smarthost-a.contoso.com,smarthost-b.contoso.com,smarthost-c.contoso.com
TlsDomain            :
NextHopConnector     : 8eb0ec78-bb81-486d-a194-65cee5be1e5d
Status               : Active
MessageCount         : 144
LastError            :
LastRetryTime        : 5/2/2013 2:52:34 PM
NextRetryTime        :
DeferredMessageCount : 0
QueueIdentity        : TRANSPORTSERVER\2970455
Identity             : TRANSPORTSERVER\2970455
IsValid              : True

The problem is very similar to the issue described here:http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/f0b1a4ef-650d-4fe3-8838-4b4effbe47ed

I think the problem is smarthost related but Exchange is not giving any indication of failing to connect/getting deferred by the smarthost. Is there a log for this info?


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