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error"An RPC error was thrown by the RPC Runtime process. Error 1818 CallCancelled"

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i am not able to access or configure outlook from intenet due to outlook anywhere is not working over rpc , i have tried testconnectivity.microsoft.com and getting this error on exchange 2013 i have exchange 2013 single multirole server with apache proxy i am able to acces owa, lync presence in owa, mobile access of mail internal outlook connectivity is also working fine but outlook anywhere from internet is not working

in test getting this error message in outlook connectivity, auto discovery i working fine.

error:"An RPC error was thrown by the RPC Runtime process. Error 1818 CallCancelled"

<input class=" __ecpStyleButton" id="testSelectWizard_ctl12_btnExpandAll" name="testSelectWizard$ctl12$btnExpandAll" style="background-image:url(/Images/expand.gif);border-right:#cccccc 1px solid;" type="submit" value="Expand All" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnCopyClipboard" name="testSelectWizard$ctl12$btnCopyClipboard" style="background-image:url(/Images/copy.gif);" title="Copy to Clipboard" type="submit" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveXml" name="testSelectWizard$ctl12$btnSaveXml" style="background-image:url(/Images/xml.png);" title="Save as XML" type="submit" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveHtml" name="testSelectWizard$ctl12$btnSaveHtml" style="background-image:url(/Images/html.png);" title="Save as HTML" type="submit" />
Testing Outlook connectivity.
 
Testing Outlook connectivity.
 The Outlook connectivity test failed.
 
Additional Details
 
Elapsed Time: 51135 ms.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for A589131@dmc.domain.com.
 Autodiscover was tested successfully.
 
Additional Details
 
Elapsed Time: 14985 ms.
 
Test Steps
 
Attempting each method of contacting the Autodiscover service.
 The Autodiscover service was tested successfully.
 
Additional Details
 
Elapsed Time: 14985 ms.
 
Test Steps
 
Attempting to test potential Autodiscover URL https://dmc.a3c.canopy-cloud.com:443/Autodiscover/Autodiscover.xml
 Testing of the Autodiscover URL was successful.
 
Additional Details
 
Elapsed Time: 14985 ms.
 
Test Steps
 
Attempting to resolve the host name dmc.a3c.canopy-cloud.com in DNS.
 The host name resolved successfully.
 
Additional Details
 
IP addresses returned: 217.174.209.150
Elapsed Time: 12462 ms.
Testing TCP port 443 on host dmc.a3c.canopy-cloud.com to ensure it's listening and open.
 The port was opened successfully.
 
Additional Details
 
Elapsed Time: 272 ms.
Testing the SSL certificate to make sure it's valid.
 The certificate passed all validation requirements.
 
Additional Details
 
Elapsed Time: 386 ms.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server dmc.a3c.canopy-cloud.com on port 443.
 The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
 
Additional Details
 
Remote Certificate Subject: CN=mail.dmc.a3c.canopy-cloud.com, O=Canopy The Open Cloud Company, L=London, C=GB, Issuer: CN=Entrust Certification Authority - L1K, OU="(c) 2012 Entrust, Inc. - for authorized use only", OU=See www.entrust.net/legal-terms, O="Entrust, Inc.", C=US.
Elapsed Time: 339 ms.
Validating the certificate name.
 The certificate name was validated successfully.
 
Additional Details
 
Host name dmc.a3c.canopy-cloud.com was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 0 ms.
Certificate trust is being validated.
 The certificate is trusted and all certificates are present in the chain.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=mail.dmc.a3c.canopy-cloud.com, O=Canopy The Open Cloud Company, L=London, C=GB.
 One or more certificate chains were constructed successfully.
 
Additional Details
 
A total of 2 chains were built. The highest quality chain ends in root certificate CN=Entrust Root Certification Authority - G2, OU="(c) 2009 Entrust, Inc. - for authorized use only", OU=See www.entrust.net/legal-terms, O="Entrust, Inc.", C=US.
Elapsed Time: 19 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
 Potential compatibility problems were identified with some versions of Windows.
 
Additional Details
 
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 2 ms.
Testing the certificate date to confirm the certificate is valid.
 Date validation passed. The certificate hasn't expired.
 
Additional Details
 
The certificate is valid. NotBefore = 11/3/2014 2:19:40 PM, NotAfter = 11/2/2016 3:15:30 PM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
 Client certificate authentication wasn't detected.
 
Additional Details
 
Accept/Require Client Certificates isn't configured.
Elapsed Time: 472 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
 The Microsoft Connectivity Analyzer successfully retrieved Autodiscover settings by sending an Autodiscover POST.
 
Additional Details
 
Elapsed Time: 1391 ms.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://dmc.a3c.canopy-cloud.com:443/Autodiscover/Autodiscover.xml for user A589131@dmc.a3c.canopy-cloud.com.
 The Autodiscover XML response was successfully retrieved.
 
Additional Details
 
Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>Sunil Kumar</DisplayName>
<LegacyDN>/o=mail/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=c4138dfb0238469e9e3e7c02d8cb4916-Sunil Kumar</LegacyDN>
<DeploymentId>f2ed73d4-b578-4a59-a665-4c4baf2c1c3e</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>EXCH</Type>
<Server>d2f7c1cc-9b38-4842-b3f5-42c38e9f060a@dmc.a3c.canopy-cloud.com</Server>
<ServerDN>/o=mail/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=d2f7c1cc-9b38-4842-b3f5-42c38e9f060a@dmc.a3c.canopy-cloud.com</ServerDN>
<ServerVersion>73C08391</ServerVersion>
<MdbDN>/o=mail/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=d2f7c1cc-9b38-4842-b3f5-42c38e9f060a@dmc.a3c.canopy-cloud.com/cn=Microsoft Private MDB</MdbDN>
<ASUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/OAB/2e7d6a82-3a33-4b21-a269-d1451d9cb9e5/</OABUrl>
<UMUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<PublicFolderServer>mail.dmc.a3c.canopy-cloud.com</PublicFolderServer>
<AD>c1dmcaadavc01.DMC.a3ctenant.local</AD>
<EwsUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</EwsUrl>
<EmwsUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</EmwsUrl>
<EcpUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-extinstall>
<ServerExclusiveConnect>off</ServerExclusiveConnect>
</Protocol>
<Protocol>
<Type>EXPR</Type>
<Server>mail.dmc.a3c.canopy-cloud.com</Server>
<ASUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</ASUrl>
<OOFUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</OOFUrl>
<OABUrl>https://mail.dmc.a3c.canopy-cloud.com/OAB/2e7d6a82-3a33-4b21-a269-d1451d9cb9e5/</OABUrl>
<UMUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</EwsUrl>
<EmwsUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</EmwsUrl>
<EcpUrl>https://mail.dmc.a3c.canopy-cloud.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-extinstall>
<ServerExclusiveConnect>on</ServerExclusiveConnect>
<EwsPartnerUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</EwsPartnerUrl>
<GroupingInformation>Default-First-Site-Name</GroupingInformation>
</Protocol>
<Protocol>
<Type>WEB</Type>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<Internal>
<OWAUrl AuthenticationMethod="Basic, Fba">https://c1dmceexcvc01.dmc.a3ctenant.local/owa/</OWAUrl>
<Protocol>
<Type>EXCH</Type>
<ASUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</ASUrl>
</Protocol>
</Internal>
<External>
<OWAUrl AuthenticationMethod="Fba">https://mail.dmc.a3c.canopy-cloud.com/owa/</OWAUrl>
<Protocol>
<Type>EXPR</Type>
<ASUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</ASUrl>
</Protocol>
</External>
</Protocol>
<Protocol>
<Type>EXHTTP</Type>
<Server>mail.dmc.a3c.canopy-cloud.com</Server>
<ASUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/OAB/2e7d6a82-3a33-4b21-a269-d1451d9cb9e5/</OABUrl>
<UMUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</EwsUrl>
<EmwsUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/EWS/Exchange.asmx</EmwsUrl>
<EcpUrl>https://c1dmceexcvc01.dmc.a3ctenant.local/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-extinstall>
<ServerExclusiveConnect>On</ServerExclusiveConnect>
</Protocol>
<Protocol>
<Type>EXHTTP</Type>
<Server>mail.dmc.a3c.canopy-cloud.com</Server>
<ASUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</ASUrl>
<OOFUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</OOFUrl>
<OABUrl>https://mail.dmc.a3c.canopy-cloud.com/OAB/2e7d6a82-3a33-4b21-a269-d1451d9cb9e5/</OABUrl>
<UMUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</EwsUrl>
<EmwsUrl>https://mail.dmc.a3c.canopy-cloud.com/ews/exchange.asmx</EmwsUrl>
<EcpUrl>https://mail.dmc.a3c.canopy-cloud.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&amp;p=sms/textmessaging.slab&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=DMC.a3ctenant.local</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=DMC.a3ctenant.local</EcpUrl-extinstall>
<ServerExclusiveConnect>On</ServerExclusiveConnect>
</Protocol>
</Account>
</Response>
</Autodiscover>
HTTP Response Headers:
request-id: e1a5eadd-149c-4bcb-b3b6-9e4c8b2e27e9
X-CalculatedBETarget: c1dmceexcvc01.dmc.a3ctenant.local
X-DiagInfo: C1DMCEEXCVC01
X-BEServer: C1DMCEEXCVC01
Persistent-Auth: true
X-FEServer: C1DMCEEXCVC01
Content-Length: 11852
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Date: Fri, 07 Nov 2014 18:32:11 GMT
Set-Cookie: X-BackEndCookie=S-1-5-21-4019165978-2000002845-3771768915-1114=u56Lnp2ejJqBypyeyp3Px8/Sx87Oy9LLnJqe0sfGm8zSypubzcnIy56ez8qbgYHOzdDPyNDNz87L387HxczNxc7N; expires=Sun, 07-Dec-2014 17:32:12 GMT; path=/Autodiscover; secure; HttpOnly
Server: Microsoft-IIS/8.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Elapsed Time: 1391 ms.
Autodiscover settings for Outlook connectivity are being validated.
 The Microsoft Connectivity Analyzer validated the Outlook Autodiscover settings.
 
Additional Details
 
Elapsed Time: 0 ms.
Testing RPC over HTTP connectivity to server mail.domain.com
 RPC over HTTP connectivity failed.
 
Additional Details
 
HTTP Response Headers:
request-id: c63ee6ed-671e-4c15-a58a-11be1f68614d
Date: Fri, 07 Nov 2014 18:32:14 GMT
Server: Microsoft-IIS/8.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="mail.dmc.a3c.canopy-cloud.com"
X-Powered-By: ASP.NET
X-FEServer: C1DMCEEXCVC01
Content-Length: 0
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: application/x-msdownload
Elapsed Time: 36148 ms.
 
Test Steps
 
Attempting to resolve the host name mail.dmc.a3c.canopy-cloud.com in DNS.
 The host name resolved successfully.
 
Additional Details
 
IP addresses returned: 217.174.209.150
Elapsed Time: 417 ms.
Testing TCP port 443 on host mail.dmc.a3c.canopy-cloud.com to ensure it's listening and open.
 The port was opened successfully.
 
Additional Details
 
Elapsed Time: 659 ms.
Testing the SSL certificate to make sure it's valid.
 The certificate passed all validation requirements.
 
Additional Details
 
Elapsed Time: 382 ms.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mail.dmc.a3c.canopy-cloud.com on port 443.
 The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
 
Additional Details
 
Remote Certificate Subject: CN=mail.dmc.a3c.canopy-cloud.com, O=Canopy The Open Cloud Company, L=London, C=GB, Issuer: CN=Entrust Certification Authority - L1K, OU="(c) 2012 Entrust, Inc. - for authorized use only", OU=See www.entrust.net/legal-terms, O="Entrust, Inc.", C=US.
Elapsed Time: 337 ms.
Validating the certificate name.
 The certificate name was validated successfully.
 
Additional Details
 
Host name mail.dmc.a3c.canopy-cloud.com was found in the Certificate Subject Common name.
Elapsed Time: 0 ms.
Certificate trust is being validated.
 The certificate is trusted and all certificates are present in the chain.
 
Test Steps
 
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=mail.dmc.a3c.canopy-cloud.com, O=Canopy The Open Cloud Company, L=London, C=GB.
 One or more certificate chains were constructed successfully.
 
Additional Details
 
A total of 2 chains were built. The highest quality chain ends in root certificate CN=Entrust Root Certification Authority - G2, OU="(c) 2009 Entrust, Inc. - for authorized use only", OU=See www.entrust.net/legal-terms, O="Entrust, Inc.", C=US.
Elapsed Time: 20 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
 Potential compatibility problems were identified with some versions of Windows.
 
Additional Details
 
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 2 ms.
Testing the certificate date to confirm the certificate is valid.
 Date validation passed. The certificate hasn't expired.
 
Additional Details
 
The certificate is valid. NotBefore = 11/3/2014 2:19:40 PM, NotAfter = 11/2/2016 3:15:30 PM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
 Client certificate authentication wasn't detected.
 
Additional Details
 
Accept/Require Client Certificates isn't configured.
Elapsed Time: 449 ms.
Testing HTTP Authentication Methods for URL https://mail.domain.com/rpc/rpcproxy.dll?d2f7c1cc-9b38-4842-b3f5-42c38e9f060a@dmc.a3c.canopy-cloud.com:6002.
 The HTTP authentication methods are correct.
 
Additional Details
 
The Microsoft Connectivity Analyzer found all expected authentication methods and no disallowed methods. Methods found: Basic, Negotiate, NTLM
HTTP Response Headers:
request-id: c63ee6ed-671e-4c15-a58a-11be1f68614d
Date: Fri, 07 Nov 2014 18:32:14 GMT
Server: Microsoft-IIS/8.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="mail.dmc.a3c.canopy-cloud.com"
X-Powered-By: ASP.NET
X-FEServer: C1DMCEEXCVC01
Content-Length: 0
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: application/x-msdownload
Elapsed Time: 474 ms.
Attempting to ping RPC proxy mail.domain.com.
 RPC Proxy was pinged successfully.
 
Additional Details
 
Elapsed Time: 729 ms.
Attempting to ping the MAPI Mail Store endpoint with identity: d2f7c1cc-9b38-4842-b3f5-42c38e9f060a@dmc.adomain.com:6001.
 The attempt to ping the endpoint failed.
 
Additional Details
 
An RPC error was thrown by the RPC Runtime process. Error 1818 CallCancelled
Elapsed Time: 33035 ms. 
 
A network error occurred while communicating with the remote host.

Elapsed Time: 133 ms. 

i have tried to disable IPV 6 on NIC and done that but no luck.

i have changed the Vaild ports with Servername:6001..........6002....... from thread for setting,

i have configured internal and external url same mail.domain.com with ntlm authentication without ssloffload.

any help on this really appreciated!!


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