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Issue creating a mail contact

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Hi all,

I'm having an issue creating mail contacts in Exchange 2013.

We have a CAS Server which is also our witness server and 2 mailbox servers.

All servers running Windows Server 2012 Standard, Exchange 2013 + CU3.

 

When I try to create a mail contact for an external user example "tonyalpha@yahoo.com" nothing will display in email address field.

It will only display in the External email address field.

 

I’ve also tried creating the mail contact via PowerShell but it made no difference, below is the command I ran.

New-MailContact -Name "Tony Alpha" -ExternalEmailAddress "tonyalpha@yahoo.com" -OrganizationalUnit "Engineering"

 

I've watched a video online and it demonstrates creating a mail contact in Exchange 2013.

In the video as soon as the mail contact is created you can see the email address instantly in the Email Address Field.

 

Skip to 2:22 to see the video.

https://www.youtube.com/watch?v=z8MGcB7v1wg

 

Does anyone know why am I experiencing this issue?

All help will be highly appreciated.

 

Thank You



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