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Send As, Send on Behalf not working

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Hello

I have added send as permission on user1 mailbox for user2.

In browser OWA, When user2 logs in, and click on "New mail", and click on "From" drop down menu, he does not get any other option in this list except his own email id.

I guess this "from" dropdown menu should have user1 email id also since "send as" has been set for user2 (under user1 mailbox setting).

Same with "Send on Behalf" option. under User3 mailbox settings, "Send on Behalf: has been set to User4.

In browser OWA, when user4 logs in, and click on "New mail", and click on "From" drop down menu, he does not get any other option in this list except his own email id.

I restarted entire exchange server and also waited for more than 3 days (as some says it might takes 24 hrs to take effect)

Why they do not get any option under "from" dropdown of new mail window.

Pls help me.

Thanx



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