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exchange 2010/2013 coexistence: OWA proxy not working properly ":-( Something went wrong"

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Hi

Exchange 2010 users are NOT able to connect to their mailboxes when they go through exchange 2013 OWA address.  We get a message that says following ---> "Something went wrong"

Following is our URL.  The address is pointing to 2013 CAS loadbalancer VIP.  Outlook anywhere is working fine.  What is going on?

Important: All my exchange 2010 / 2013 URIs are the same as suggested by Microsoft (Owa, ecp, activesync, ews, autodiscover): --> mail.domain.com/XXX





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