On Office 365 cloud off premise version.
Is it possible to setup where read receipt is set, but the recipient does NOT have to click anything?
My users like our old system (GroupWise) that the sent message properties show if the message had been viewed or not.
Several people say they want to confirm the recipient did or did not open the message.
Some recipients plainly say they did not get the email Prove I did. we cannot prove it either way.
Any guidance will be greatly appreciated.