Hi,
Not sure if I am in the right forum, but I have setup an on premise exchange 2013 sp1 server.
A proper certificate has been installed, autodiscover record implemented externally and internally.
When I setup Outlook 2013 from within the office on an office computer I can setup the account just using an email address and a password.
If I try to setup an account from a laptop which is outside the organisation, start supplying the email address and password, then the setup stops showing the email address I previously used with the password that I previously supplied, but it does not complete the configuration
To complete the configuration I have to click other account and supply the windows domain name, a backslash and domain username, then the password.
Why can I setup an exchange account in a similar way you would configure it with office 365 in the cloud?
When you use office 365 you can setup an exchange account into Outlook 2013 just supplying an email address and password.
Same goes for the mobile setup.
With our on premise exchange 2013 server, there is a lot of manual setup on mobile devices despite that autodiscover has been configured correctly.
What am I doing wrong?Thanks
Alfred56