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How to Track Sent Emails?

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Hi, 

For a single account, hello@example.com, I'm looking for multiple people to use this account for outreach emails. Emails to potential customers. Yet I want to ensure that duplicate emails are not sent to the same potential customer as this looks unprofessional. 

When sending emails via a single Outlook desktop client, the recipient reminder popup is handy, although this doesn't sync between devices. 

So wondering what people would recommend to keep track of this process? Is there anything Microsoft Hosted Exchange related that can be configured? Or possibly an external service that people have used before which integrates with Exchange or an Outlook Account?

Regards,

Michael


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