Hi,
We have recently moved some users over to Online Archives in our Exchange 2013 environment and found that people are complaining that they are not getting complete search results because they seem to be limited. Note this is not that the items are not "searchable",
just that not all of them appear.
For example, I put in outlook the query:
received:2015 from:(daniel)
I only get results from December and November that year.
I know the index is working because if I put in:
received:Feb 2015 from:(daniel)
It brings up all the results from daniel in Feburary 2015.
We want to increase the results somehow that Outlook brings back to include all items not just a subset.
Is this limitation something from the exchange side I need to tweak to show more results or something from outlook? Is this possible to change?
I have tried in both cached mode and online in Outlook and tried with Outlook Web Access but both show the same issue. That led me to believe that it was something Exchange side, but I couldnt see anything.
Could anyone please help?
Thanks,
Brendan