Hi All,
Recently our company enabled "https://company.com" on its web server they decided that anything that hits it http://company.com https://company.com be redirected to https://www.company.com/
After we have configured that and it is working great, we started experiencing our external Outlook clients having issues maintaining/connecting to Exchange 2013. The clients will get something like "Connecting to account@company.com" without any password prompt. The only way I can fix this right now is if I implement a registry fix to disable root domain lookup which is not great because we have to run that on all remote employees.
I have already added our SRV entry _autodiscover._tcp.company.com to 0 0 443 webmail.company.com
Set the autodiscovery to CNAME webmail.company.com
Checked all OutlookAnywhere and they all resolve to https://webmail.company.com
I tried to stop redirection from the https://company.com/autodiscover and autodiscover/autodiscover.xml still have issues with popup.
If we
change company.com A record to point to webmail.company.com it works
completely block port 443 for company.com from the firewall for it to fail externally -- it works
Connect to VPN prior to starting Outlook - it works
Does anyone have any suggestions on how to solve this issue without going to individual remote computers and running the registry fix?
Thanks