I have a user who's outlook causes their CPU to spike to 100%. This happens every time they open outlook forcing them to force close the application. The error being logged is as follows:
ERROR: "Could not synchronize record: Blah to Exchange server: Servername"
DETAILS: "Access is denied. Check credentials and try again"
ERROR CODE: -19999
The user is on Mac OS mountain lion running Outlook 2011. Any assistance on what this error means and how I can resolve it would be appreciated.