Quantcast
Channel: Exchange Server 2013 - General Discussion forum
Viewing all articles
Browse latest Browse all 4521

unable to repair corrupt mailbox, unable to view mailbox in OWA after SP1 update

$
0
0

Environment: Exchange 2013 SP1 upgraded from Exchange 2013 CU2 (Clustered Mailbox Servers)

Problem: One user (others are fine) cannot access his mailbox through OWA, but can through Outlook and ActiveSync. He could access OWA without a problem before the upgrade.

What I did: Ran New-MailboxRepairRequest on the four tasks with -DetectOnly. The task failed on ProvisionedFolder and FolderView. I ran a New-MailboxRepairRequest on those two without the -DetectOnly and they failed. I checked the event log and the event log says "Online integrity check failed to process mailbox (<name>[<guid>]), error code (NotSupported)." I checked the mailbox version and it matched the server. I migrated the database to the other node and tried again and it gave the same error. Any idea what has gone wrong?

The error he gets in OWA is as follows:

            
:-(
something went wrong
Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
X-OWA-Error: SDServerErr;Microsoft.Exchange.Data.Storage.StoragePermanentException
X-OWA-Version: 15.0.847.32
X-FEServer: <cas server>
X-BEServer: <mailbox server>
Date: 02/01/1601 14:47:41

Anthony Sheehy - MCP, MCITP


Viewing all articles
Browse latest Browse all 4521

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>