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Unable to install Exchange 2007 SP3 Rollup 13

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Grettings,

I have a Server 2008 SP2 (64bit) DC with Exchange Server 2007 SP3 installed.

I have followed all the pre-reqs per http://technet.microsoft.com/en-us/library/ee221147%28EXCHG.80%29.aspx?ppud=4

However, it keeps failing. I've run the install in debug mode (/lvx*) and have narrowed it down to the following, but I can't make sense of it.

All the proper services are running (WMI, various exchange services), all proper rights are give (domain admin, exchange admin, etc...) And proper user-rights are setup.

No GPO's are setup.

Need help. Here is a partial log:

MSI (s) (74:14) [12:42:39:535]: Doing action: InstallExecute
Action 12:42:39: InstallExecute.
Action start 12:42:39: InstallExecute.
MSI (s) (74:14) [12:42:39:550]: Running Script: C:\Windows\Installer\MSI16A2.tmp
MSI (s) (74:14) [12:42:39:550]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'.
MSI (s) (74:14) [12:42:39:550]: Machine policy value 'DisableRollback' is 0
MSI (s) (74:14) [12:42:39:550]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:14) [12:42:39:550]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1151821140,LangId=1033,Platform=589824,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (74:14) [12:42:39:550]: Executing op: ProductInfo(ProductKey={24B2C164-DE66-44FE-B468-A46D9D5E6B31},ProductName=Microsoft Exchange Server,PackageName=exchangeserver.msi,Language=1033,Version=134414419,Assignment=1,ObsoleteArg=0,,,PackageCode={16D94F8A-4406-41EA-9146-7A80F4F42DC1},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
MSI (s) (74:14) [12:42:39:550]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (74:14) [12:42:39:550]: Executing op: DialogInfo(Type=1,Argument=Update Rollup 13 for Exchange Server 2007 Service Pack 3 (KB2917522))
MSI (s) (74:14) [12:42:39:550]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back actions,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
MSI (s) (74:14) [12:42:39:550]: Executing op: SetBaseline(Baseline=0,ProductVersion=8.3.83)
MSI (s) (74:14) [12:42:39:566]: Executing op: SetBaseline(Baseline=1,)
MSI (s) (74:14) [12:42:39:566]: Executing op: ActionStart(Name=CA_CUSTOMER_PATCH_ROLLBACK,,)
Action 12:42:39: CA_CUSTOMER_PATCH_ROLLBACK.
MSI (s) (74:14) [12:42:39:566]: Executing op: CustomActionSchedule(Action=CA_CUSTOMER_PATCH_ROLLBACK,ActionType=1345,Source=BinaryData,Target=CAQuietExec,CustomActionData="D:\Program Files\Microsoft\Exchange Server\\bin\QuietExe.exe" "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe"" -command . 'D:\Program Files\Microsoft\Exchange Server\\scripts\customization\CustomPatchInstallerActions.ps1' PatchRollbackActions")
MSI (s) (74:14) [12:42:39:566]: Executing op: ActionStart(Name=CA_CUSTOMER_PREPATCH_INSTALL,,)
Action 12:42:39: CA_CUSTOMER_PREPATCH_INSTALL.
MSI (s) (74:14) [12:42:39:566]: Executing op: CustomActionSchedule(Action=CA_CUSTOMER_PREPATCH_INSTALL,ActionType=1089,Source=BinaryData,Target=CAQuietExec,CustomActionData="D:\Program Files\Microsoft\Exchange Server\\bin\QuietExe.exe" "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe"" -command . 'D:\Program Files\Microsoft\Exchange Server\\scripts\customization\CustomPatchInstallerActions.ps1' PrePatchInstallActions")
MSI (s) (74:14) [12:42:39:566]: Creating MSIHANDLE (17) of type 790536 for thread 5908
MSI (s) (74:F8) [12:42:39:566]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI183A.tmp, Entrypoint: CAQuietExec
MSI (s) (74:EC) [12:42:39:566]: Generating random cookie.
MSI (s) (74:EC) [12:42:39:582]: Created Custom Action Server with PID 4576 (0x11E0).
MSI (s) (74:40) [12:42:39:660]: Running as a service.
MSI (s) (74:40) [12:42:39:675]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (74!80) [12:42:40:832]: Creating MSIHANDLE (18) of type 790531 for thread 3712
CAQuietExec:  Error 0x80070001: Command line returned an error.
MSI (s) (74!80) [12:42:40:832]: Closing MSIHANDLE (18) of type 790531 for thread 3712
MSI (s) (74!80) [12:42:40:832]: Creating MSIHANDLE (19) of type 790531 for thread 3712
CAQuietExec:  Error 0x80070001: CAQuietExec Failed
MSI (s) (74!80) [12:42:40:832]: Closing MSIHANDLE (19) of type 790531 for thread 3712
MSI (s) (74:F8) [12:42:40:832]: Closing MSIHANDLE (17) of type 790536 for thread 5908
MSI (s) (74:14) [12:42:40:847]: Executing op: ActionStart(Name=CA_ROLLBACK_SAVEDATA_STOP_SERVICES,,)
Action 12:42:40: CA_ROLLBACK_SAVEDATA_STOP_SERVICES.
MSI (s) (74:14) [12:42:40:847]: Executing op: CustomActionSchedule(Action=CA_ROLLBACK_SAVEDATA_STOP_SERVICES,ActionType=1281,Source=BinaryData,Target=CAQuietExec,CustomActionData="D:\Program Files\Microsoft\Exchange Server\\bin\QuietExe.exe" "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe"" -command . 'D:\Program Files\Microsoft\Exchange Server\\bin\servicecontrol.ps1' AfterPatch")
MSI (s) (74:14) [12:42:40:847]: Executing op: ActionStart(Name=CA_SAVEDATA_STOP_SERVICES,Description=Stopping services,Template=Service: [1])
Action 12:42:40: CA_SAVEDATA_STOP_SERVICES. Stopping services
MSI (s) (74:14) [12:42:40:847]: Executing op: CustomActionSchedule(Action=CA_SAVEDATA_STOP_SERVICES,ActionType=1025,Source=BinaryData,Target=CAQuietExec,CustomActionData="D:\Program Files\Microsoft\Exchange Server\\bin\QuietExe.exe" "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe"" -command . 'D:\Program Files\Microsoft\Exchange Server\\bin\servicecontrol.ps1' BeforePatch")
MSI (s) (74:14) [12:42:40:847]: Creating MSIHANDLE (20) of type 790536 for thread 5908
MSI (s) (74:BC) [12:42:40:847]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI1D3D.tmp, Entrypoint: CAQuietExec
MSI (s) (74!44) [12:50:03:781]: Creating MSIHANDLE (21) of type 790531 for thread 5444
CAQuietExec:  Error 0x80070001: Command line returned an error.
MSI (s) (74!44) [12:50:03:797]: Closing MSIHANDLE (21) of type 790531 for thread 5444
MSI (s) (74!44) [12:50:03:797]: Creating MSIHANDLE (22) of type 790531 for thread 5444
CAQuietExec:  Error 0x80070001: CAQuietExec Failed
MSI (s) (74!44) [12:50:03:797]: Closing MSIHANDLE (22) of type 790531 for thread 5444
MSI (s) (74:BC) [12:50:03:797]: Closing MSIHANDLE (20) of type 790536 for thread 5908
Action ended 12:50:03: InstallExecute. Return value 3.

/r

Joe Hanchey


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