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Exchange Server Online 2013 Email Reports & Unattended Emails from reciever

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Hello All,

I am very new in exchange server, i there any way to get these following requirements 

  1. emails reports - to include info like no. of emails received by a particular user, unattended emails, response time to an email etc?
  2.   to check & implement if we can call back an unattended email from receiver's end. For eg. if an email is lying unattended in receiver's inbox for 7 days, same is automatically reverted & the sender is notified along with a copy of that email?
  3.   to check & implement if there is any system under which a user cannnot delete any email either incoming or outgoing?

Expecting your valuable suggestion to fulfill above points, thanks in advance



Mahendra


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