Hi,
I am trying to see if there is a way to prevent users from booking an appointment to a resource directly. We want the user to create the appointment in their own calendar and add the resource in via invite attendees > to > Resource
We have code that checks the username to be displayed on a status dashboard which will work if the user books the resource through their calendar. If they book it through going into the resource calendar it wont pull the users name back.
We have tried sending multiple emails for best practices but we always have the odd user who just either forgets or doesn't want to do it that way.
Hope you can help.
I am trying to see if there is a way to prevent users from booking an appointment to a resource directly. We want the user to create the appointment in their own calendar and add the resource in via invite attendees > to > Resource
We have code that checks the username to be displayed on a status dashboard which will work if the user books the resource through their calendar. If they book it through going into the resource calendar it wont pull the users name back.
We have tried sending multiple emails for best practices but we always have the odd user who just either forgets or doesn't want to do it that way.
Hope you can help.