We are an Office 365 Hybrid environment. One of our Help desk technicians incorrectly moved an active user to a non-synced OU in AD. The user only appeared on our local Exchange server as a Mail Contact. We moved the user object back to the same AD OU it was in previously, ran a dir-sync. The user still showed in 365 Deleted Users. I chose the "Recover" option and ran through the wizard. The Recover wizard failed, but the user moved from showing in the Deleted users list to under the mailboxes list. The user currently shows the email address with 2013.onmicrosoft.com tacked on the end and when I select the user I get a yellow box on the right that says: The operation couldn't be performed because object 'user' couldn't be found on 'server.PROD.OUTLOOK.COM'.
How do I fix this user so he can access his mailbox?
Thanks Harold