Hi Guys,
I have a bit of a weird one.
I have recently move to a company that runs a Cloud based office 365 exchange.
now I slowly getting used to the quarks that are involved but what I am having a major issue with is that in older versions of Exchange that were not cloud based you could add a mail room and you could move mail from 1 account to another if it was needed.
many a time I have dragged mail from the IT inbox into my own or my own into IT inbox but with the new system you cant do it.
so the issue I have now is I have a PST from a Old user who took all the enquires and service emails now I wanted to create a mail room so these emails are attached to the mail room and we just have people manage this mail room instead of one person having the email addresses and quitting then I have to go thru hassle of moving mail and email addresses around again.
but I want to move the emails that have been in service for the last year or so over but as I said I cant drag and drop them even if I have full access to account. I did a work around currently with the PST file holding all these emails and attaching it to user who needs it at the time but this is messy and want to go to a more structured system.
any help or ideas for this would be helpful.
Regards
Scott Morton