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Exchange 2013 2 Node Multi role Servers with DAG issues connecting OWA users

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Hi

I am on a job at the moment whereby I have 2 exchange 2013 multi role servers. Both are CAS and Mailbox servers. I have 2 databases, 1 called MBXDB01 and the other MBXDB02. MBXDBX01 is on Server 1 and 02 on Server 2.

I have created a DAG and included both databases. Active copy of MBXDB01 is on Server 1 and MBXDB02 on Server 2

I have configured the external and internal URLS of all virtual directories on both servers to be the same publically accessible FQDN. I have assigned the trusted cert to IIS and all other services on both servers. I have modified internal split brain DNS to point the FQDN used to both Server 1 and Server 2 IP addresses with a TTL of 30 seconds. And also for autodiscover.

All test exchange connectivity comes back green and good from external and from outlook Test-Autoconfiguration autodiscover information is displayed correctly.

The problem I am having is that when a user access the FQDN from a web browser i.e owa.domain.com/owa they get the login screen. This could be from either server 1 or 2 depending on DNS round robin. In this example lets say the user is accessing OWA on SERVER 1 and their mailbox lives on SERVER 2.

In this scenario when they login they get a page :( OOps Something Went Wrong and the exception is this

A problem occurred while you were trying to use your mailbox.

X-OWA-Error: Microsoft.Exchange.Data.Storage.UserHasNoMailboxException X-OWA-Version: 15.0.847.32 X-FEServer: SERVER1 X-BEServer: SERVER2

The URL provides a little more info

/auth/errorfe.aspx?httpCode=500&msg=861904327&owaError=Microsoft.Exchange.Data.Storage.UserHasNoMailboxException&owaVer=15.0.847.32&be=SERVER2&ts=130398071193518373

However, if the user accesses OWA via the private FQDN of SERVER 2 i.e https://SERVER2/owa they are able to access their mailbox.

It is driving me nuts.

Has anyone got any suggestions? I am tearing my hair out here

Thanks

One very frustrated field engineer :)



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