Hi There,
I have a non profit I'm helping out. They have Exchange 2013 Sp1 & outlook 2013 .
How can I setup shared contacts for Outlook and OWA users?
I have been struggling to setup a useful shared contacts folder. No Matter what way I do it there seems to be major shortcomings.
They have 1 "Shared" mailbox account info@domain.com and many user accounts user@domain.com
I first imported the contacts from csv into a contacts folder in the info@ account, which works great for the Info@ user. When I share the folder with other users they can see it listed in "People" in full Outlook, but if they're addressing a message they can't see the contacts when they hit the TO button. If I look at the properties of the Info@ Contacts folder in the folder list of the User, the Outlook Address Book tab is missing. Also can't find any way in OWA for User@ to open the shared contact folder.
I also tried using Public folders to share the contacts but found problems there too. Using Full desktop Outlook, users can share contacts, add to their Outlook address book etc. Great, but... there's no way to access Public Folder Contact folders in OWA.
They're a fully volunteer organization so many people are using OWA from home, they're not IT people so it needs to be easy.
Is there something I'm missing, when I started out on the task I thought it would be simple. Its hard to believe after all this time MS hasn't addressed these major shared contact shortcomings.
Thanks for any help!